Overview
Smiths Consulting was commissioned by a leading supplier to the Ministry of Defence to assist with the global design and then deployment into the UK business units. The project scope included 90% back office functionality and all interfaces.
Smiths Scope:
- DESIGNED and BUILT a UK wide Oracle model with full ERP functionality (all domains) which involved 5 business divisions with approximately 15,000 end users spread over 25 sites
- DEVELOPED and MANAGED parallel deployments UK-wide including customer service, sales and contracts, manufacturing, finance, projects, purchasing (circa 30 modules). Additionally non Oracle systems included project management, business intelligence, travel expense tools and all interfaces.
- MANAGED business testing and provided functional support in joint partnership
- RESPONSIBLE for the overall UK programme delivery and management of a significant double digit budget
- MANAGED key challenges including:
- Working with the European HQ core model owners who are located remotely
- Multiple parallel delivery streams on different sites
- Development in India
-
Aligning UK to single process – limiting change requests (managing expectations)
