Smiths Consulting

Energy and utilities

The Energy & Utilities (E&U) industry faces major challenges due to highly volatile fuel and power prices and increasing customer expectations.

The complexity of E&U businesses has increased significantly in the privatised and deregulated markets. E&U companies are grappling with the huge challenges of data management and data quality:

  • Complexity of real time meter data
  • Customer switching and maintenance of customer data and billing data across various customer care and billing applications
  • Trades and prices data
  • Demand for meeting various regulatory compliances and financial accounting requirements
  • Market consolidation
  • Company growth